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daily deals

Facebook Deals a done deal?

On April 26th, I eagerly posted the announcement that Facebook Deals had come to San Diego.  Facebook said at the time,

“A few months ago we launched Check-In Deals, to help you get special offers when you check in at local businesses from your mobile. Today we’re going a step further and testing a new feature to help you find fun experiences to share with your favorite people: Deals on Facebook.

Initially, Deals will be available to people in Atlanta, Austin, Dallas, San Diego, and San Francisco and we hope to expand this test to other cities in the future.”


I looked at the Deals page today and noticed there are a whopping six (6) deals posted for all of San Diego. There are 15 deals on offer in San Francisco, 12 in Austin, eight in Dallas and 12 in Atlanta. Considering these are all test cities,  I wonder how such few participating retailers and restaurants can be considered a success?

A few problems I see with the Facebook Deals program is that the page is not easily found on the news feed. If you haven’t visited the section recently, you’ll have to actually click the “more” button to get the drop-down menu which also includes Pages, Notes and the like. People are lazy. Not many will actively seek the Deals page.

I also mentioned in my previous post that I was not eager to provide Facebook with more information about me, my hobbies, interests nor lifestyle habits. I understand that by clicking “LIKE” on any of the deals that that information is stored and will be used to present similar adverts in the right-hand column.  (Although the FB algorithms must be off today because the suggested pages for liking are Skittles and Sponge Bob Square Pants.)

With so few deals available, I’m not tempted to participate.  It makes me wonder how aggressively Facebook is courting local businesses to put something on offer?  Glass blowing and night photography are two of the six discounts on offer. Not too sexy.  If Facebook actually wants to compete with Groupon and Living Social, they need to get their booty in gear and provide some kind of encouragement for businesses to participate if they imagine the Facebook Deals to take over other daily deals programs.

I mentioned also in my previous post that Facebook Deals should prove successful because as a shopper, I can check my Facebook News Feed and look at the Deals all in one visit, versus traveling to other websites to take advantage of coupons.  Facebook is really not playing up this aspect of convenience and have done very little advertising since the first initial splash in April. GIZMODO did a review of all the daily deals platforms recently, but it is hard to find an article which highlights Facebook’s success in this area versus a mere comparison against Google, Amazon, etc.

Facebook Live (http://on.fb.me/facebookhq) is geared up for an “exciting product announcement” tomorrow.  I’m curious if it’s the replacement for Facebook Deals, as it seems this program has sunk before it even had a chance to swim.

What are your thoughts on the Facebook Deals launch?  What would you do differently to ensure the success of this program? How can Facebook better compete with Groupon and Living Social? And finally, have you used any of the Facebook Deals?  Eager to hear your answers in the comments.  Cheers!

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